Sales, Delivery, Return & Refund Policy

Product Purchases

Purchases through Computa may be made via the store, website, WhatsApp, email, quotations, invoices, or other official channels. Transactions are considered valid once officially confirmed by Computa.

Pricing and Stock Availability

Pricing, promotions, specifications, and stock levels may change at any time. For B2B purchases or projects, final pricing may depend on quantity, payment terms, and item availability.

Payments

Payments must be made through official methods communicated by Computa. Customers are encouraged to verify the recipient and payment method before transferring funds.

Delivery

Delivery may be handled by courier, freight service, internal fleet, or another agreed method. Risk during shipping may depend on the carrier’s terms, insurance coverage, and the chosen delivery method.

Returns, Exchanges, and Refunds

Returns, exchanges, or refunds may be processed when applicable requirements are met, including item condition, accessory completeness, proof of purchase, and the stated reason for the request.

Indent and Pre-Order Products

Indent or pre-order products have estimated arrival times that may change due to distributors, principals, logistics, import procedures, or other conditions beyond Computa’s control.